To claim a Money Back Guarantee (MBG) Promotion please complete the online form which will ask you to supply the following details:
- Scanned copy of your receipt as proof of purchase
- Reasons for your return
- Your bank details for transfer:
- a) BSB
- b) Account Number
- c) Account Name
Please note your Bosch product must be trialled for a minimum of 10 days to qualify for the Money Back Guarantee (MBG) promotion.
When the above information is received, our logistics team will call you to arrange a date for pick-up of the appliance. Once the appliance has been collected, the refund amount of the price paid for the appliance will be electronically transferred into your nominated account. This usually occurs 2-5 days after pick-up of the unit.
Please feel free to use the appliance between now and pick-up, but as per the terms and conditions of this promotion, please ensure it is disconnected prior to pick-up as our drivers are not insured to make any changes to your property and they will not be allowed to pick-up if it is still connected.