The drum in my washing machine is loose. What can I do?

If your washing machine drum is loose, there is, unfortunately, nothing you can do yourself. The best thing is to get in touch with an expert. We recommend you call our customer service team on 1300 369 744 to arrange an appointment or book it online.

Contact form for appointment booking

Service

We are here to help, before and after you purchase.

Monday – Friday: 8:00 a.m. – 8:00 p.m AEST. 1300 369 744

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Appliance Manuals

If you've forgotten where you put the manual that came with your appliance, you can download it online.

Self help videos

Check our video guides to learn more about how to get the most out of your appliance and clean and maintain it effectively.