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Bosch repair services for all kinds of major domestic appliances

We offer repair services for all Bosch home appliances, such as dishwashers, washing machines, ovens, cooktops, rangehood and fridges. Trust the Bosch professionals.

Quick Help for Common Problems

Many issues can be solved with a few simple steps. Explore our self-help guides before scheduling a repair.

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Help Center

Our repair options for your appliance.

Bosch customer service offers a range of repair options depending on your appliance type and its warranty status.


  • further information about the Bosch Home Appliances Warranty and your Consumer Guarantees rights in the documentation provided with your appliance; or

  • by going to Warranty Terms and Conditions and checking the relevant version based on your date of purchase.


  • Repairs include travel and labour costs when covered by the Bosch Home Appliances Warranty or your Consumer Guarantees rights.

  • We always use original parts.

  • Expert repairs carried out by our skilled Bosch service technicians.

  • Advice and assistance to help you avoid future problems.


Please have your appliance invoice and purchase date ready for our service technicians to manage your warranty claim.



  • for all Bosch appliance models, if the Bosch Home Appliances Warranty has expired and the Consumer Guarantees do not apply.


  • In some cases, a repair may not be possible or recommended. If this happens, we can recommend other options.

  • We always use original parts.

  • Most spare parts are available for up to 15 years from the date of purchase.

  • We offer free problem diagnosis in our online repair booking tool or via our repair hotline.

Our service experts will support and will arrange a repair according to your needs.

Book a technician visit online

If your home appliance has stopped working and needs a repair, one of our specialist Bosch Service engineers can soon help get it back on track. Please enter the model number (E-Nr.), FD and Z-Nr. to get started. Purchase date of appliance would be needed in case of a warranty claim. 

Label displaying model information with serial numbers for a Bosch appliance, including E.Nr, FD and Z.Nr specifications.

Example of appliance type plate

If you need help finding your appliance data click the link below:

Appliance information

Scan/upload your appliance type plate or enter the data manually below

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Call us to book a repair

Our customer service team is ready to assist you in scheduling a repair appointment for your Bosch home appliance. We will kindly request the appliance data e.g. model number (E-Nr.), FD and Z-Nr. of your appliance, in case of a warranty claim we will ask for the purchase date.

We will analyze the problem during to call to provide you the best service, so some more details might be asked depending on the case.

If you need help finding your appliance data click the link below:

Hotline

Our service hours

Our service hours

Monday-Friday: 8:30am-8:00pm AEST.

Excludes Australian National Public Holidays

Solve issues without booking a repair?Some home appliance problems can be fixed without the need for an engineer. Our online diagnosis and troubleshooting section will help you to clarify the issue. Any questions about troubleshooting, usage and maintenance or some Error Codes appearing on the display of your Bosch appliance? We are here to help.