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Washing machine smells

What should I do when my new washing machine smells?

You’ve purchased a new machine and now you have the impression that it smells? The truth is, new machines always have a certain smell, or new smell that can’t escape when the machine is packaged up. These smells evaporate during the first few washes and aren’t harmful to health.

The perception of the unpleasant smell gets less and less with every wash. Let the drum air additionally to help this process.

Get in touch

We are here to help, before and after you purchase.

Phone: 1300 369 744

24 hours support (Monday to Friday)

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Appliance Manuals

If you've forgotten where you put the manual that came with your appliance, you can download it online.

Self help videos

Check our video guides to learn more about how to get the most out of your appliance and clean and maintain it effectively.