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Coffee maker problems

Coffee maker problems. Now what?

You’re having problems with your coffee maker and you want to enjoy the aroma of fresh coffee again? Perhaps the heater on your coffee machine isn’t working or something went wrong during descaling. As you might hope, there’s good news. Within the guarantee period of 24 months following the date of purchase, we repair your device free of charge. Outside the warranty period, coffee machines are repaired by us at a fixed cost of <CMFixPrice>. If your coffee maker is a device with Solitaire design, the fixed price for the repair of your coffee machine is <SMFixPrice>.

If you want to avoid damaging your machine during descaling, please observe the instructions in the handbook and whenever possible, use a special descaler instead of aggressive household cleaners.

Address of small appliance customer service:
<SmAppCusSerAddress>

To special descaler

Get in touch

We are here to help, before and after you purchase.

Phone: 1300 369 744

24 hours support (Monday to Friday)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician. Use our online contact form or call Customer Service on 1300 369 744.

Appliance Manuals

If you've forgotten where you put the manual that came with your appliance, you can download it online.

Self help videos

Check our video guides to learn more about how to get the most out of your appliance and clean and maintain it effectively.