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Cleaning the washing machine

How can I clean the drain pump in my washing machine?

Before cleaning the drain pump in your washing machine it’s important to ensure that the power has been disconnected. Open the service flap on the machine and let the water run off from the tube. You can now unscrew the pump cover. Place a towel underneath it in case any remaining water runs out. Carefully check for foreign objects in the pump.

If the impeller can’t be turned, something could have become jammed in the pump. In this case, contact the customer service department on 1300 369 744. Watch our video with an instruction and tips on how to clean the filter in your Bosch washing machine.

Watch our video on how to clean the drain pump in your Bosch washing machine.

To the video

Get in touch

We are here to help, before and after you purchase.

Phone: 1300 369 744

24 hours support (Monday to Friday)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician. Use our online contact form or call Customer Service on 1300 369 744.

Appliance Manuals

If you've forgotten where you put the manual that came with your appliance, you can download it online.

Self help videos

Check our video guides to learn more about how to get the most out of your appliance and clean and maintain it effectively.