We use cookies

Our website uses cookies in order to collect anonymous statistical data to help us improve the performance of the website.

By continuing to use the website, you will be agreeing to our Privacy Policy.

Cleaning the washing machine

How can I clean the pump in my washing machine?

Cleaning the pump in your washing machine is easier than you think. First, unplug the washing machine and make sure that there is no power to it. Open the service flap and let the remaining water in the drain hose run off. Unscrew the pump cover and check carefully to ensure there are no foreign objects in the pump.

If the impeller can’t be turned, something could have become jammed in it. In this case, contact customer service on 1300 369 744. Watch our video with an instruction and tips on how to unblock the pump in your Bosch washing machine.

To the video

Get in touch

We are here to help, before and after you purchase.

Phone: 1300 369 744

24 hours support (Monday to Friday)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician. Use our online contact form or call Customer Service on 1300 369 744.

Appliance Manuals

If you've forgotten where you put the manual that came with your appliance, you can download it online.

Self help videos

Check our video guides to learn more about how to get the most out of your appliance and clean and maintain it effectively.